Returns and Exchanges


RETURNS & EXCHANGES

Bootylicious Bathers accepts exchanges and refunds on all our pieces.

We only ask that the items are in full resalable conditions:

Each piece must be in original condition, with all tags remaining in place, including hygiene seal in pants

Item/s must not have been worn, washed, damaged or changed in any way.

Refunds will be issued excluding the original shipping cost.

If you are exchanging, you only need to return the piece/s you wish to exchange. In Full saleable condition                                                                       

For a refund, the full set must be returned (top and bottom). In Full saleable condition                                                                       

Refunds will not be issued for a partial return of a top or bottom

WHAT IS RESALABLE CONDITION?

Item must not be worn or washed.

All tags still attached

Hygiene seal not removed from the pant

Item/s not changed or altered in any way

ARE RETURNS FREE?

Shipping cost incurred for returning item/s to Bootylicious Bathers for an exchange of refund are not covered or reimbursed by us.

ORGANISING AND SENDING A RETURN

EASY! Simply email us at mail@bootyliciousbathers.com so we can personally assist you in returning your item

Please note: we are unable to be held liable for the loss of your bikini being returned. We strongly recommend using a registered postal service to return goods, and keeping a record of your tracking details

CHANGE OR CANCELLING AN ORDER

If you change your mind prior to your order being dispatched, please contact us at mail@bootyliciousbathers.com so we can assist in cancelling your order

Make sure to let us know your order number and details so we can process it as fast as possible

If your order has already been dispatched you will have to follow our returns and exchange policy

PROCESSING AN EXCHANGE / REFUND.

Once we receive your bikini we ask for 24-48 hours to be able to process your return.

If you're exchanging, we will send your new piece/s out, and email you a new tracking number

If you're refunding, we will refund you through PayPal (the same method you used to pay), and email you once complete

SHIPPING COST

We have a flat rate of $14.50 AUD world wide shipping

RECEIVING MY BATHERS

Orders will be sent with DHL and are usually delivered within 5-8 working days

If there is a delay on recieveing your bathers, please contact DHL with your tracking number.

TRACKING NUMBERS

An email will be sent once your order has been dispatched

If you do not receive one, please email mail@bootyliciousbathers.com

All orders require a signature on delivery, make sure your supplied address is attended during business hours

Please make sure a street address is supplied as DHL will not send to a PO box.

ADDITIONAL DUTIES & TAXES

You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.

Bootylicious does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. As there charges can vary according to the country we cannot advise you of any costings or charges.

To find more information please contact you customs office as these fees are not computed nor applied to orders by Bootylicious Bathers.

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